Find Answers to Your Inquiries

We've compiled answers to some of the most common questions from our valued customers. Whether you're curious about our product details, shipping policies, or the story behind our brand, you'll find all the information you need right here. Our goal is to make your shopping experience as smooth and enjoyable as possible. If you have any other questions or need further assistance, don't hesitate to reach out to our friendly customer service team. We're here to help and ensure you have a delightful experience with Shahadah by India.

Yes, as long as the order is not shipped. You may e-mail or call us. Our e-mail is info@indianstyles.us and our phone number is +438-227-9815.
We unfortunately don't have control over the taxes that are charged - they are added in automatically and are subject to tax laws that are currently being updated.
Please double check to ensure you're using the proper billing zip code associated with the credit card.
Yes, your card will be charged right away. We don't store payment information for security purposes.
We ship orders the same day we receive the orders. Delivery times are 1 to 3 days depending upon location.
Once your order ships, you’ll receive a separate email providing you with a tracking number to track your order.* Sometimes this email gets sorted into spam or promotions folders, so be sure to take a look in there if it feels like you’ve been waiting a little too long. When in doubt, you can always log into your account and click on the order in question to see its status.
We do! And it's free !
Oh no! We’re sorry to hear that. Our shipping carriers work independently from us, but here are a few solutions we can offer: If your package has been marked delivered and it's only been a day or two, sit tight! Sometimes the carriers scan it before it gets to you. Keep an eye out for it in the next few hours. If the tracking hasn’t been updated in an unusually long time or if it was never updated since the label was created, chances are it was lost in transit. Please send an email to info@indianstyles.us so we can help you look into this. If the shipping address was a temporary location, we do not assume responsibility if the recipient is no longer at that address upon delivery within the projected shipping timeline. Customer support must be notified of any lost packages within 30 days of the ship date. If a package is not reported as lost within 30 days of the ship date, customer service will not be able to assist with a replacement or refund.